In the Asset search results grid, to download a single asset click the Download Icon underneath the Asset thumbnail.
Another way to download a single file is in the Asset detail page. In the Actions Panel on the right, click the Download button.
In the Asset search results grid, to download many assets, Select Assets by clicking the Select Icon. The Basket Panel will slide
open and reveal your current selection. You can continue to Search and select more Assets, until you are happy your selection is complete. Then,
in the Basket Panel, click theDownload All button to download.
When downloading multiple Assets, Brandkit will zip all the files up into a single zip file. This may take some time, and will display an animated loading Gif while this is processing.
You will have to wait for the zipping to be completed (after which the Download button will be displayed). You should NOT navigate away from this
page while this is happening.
However, If you don't want to wait, you can click the link (below the loading animation), to have Brandkit email you a link to download the zip file
once the processing is complete.
If you choose this option, you can navigate away from this page and continue your day. Yay!
You'll get an email when the Zipping has completed. Just click the Download button/link in the Email to start the download to your computer.
No call centres, just experienced knowledgeable people. :)